 |
| 1. |
What
badges require department ID's/Credientials? |
| 2. |
What badges DO
NOT require credentials?
|
| 3. |
What identification
do you require for me to order a law enforcement badge? |
| 4. |
I am a fireman,
do I need to supply my department ID? |
| 5. |
I am a badge collector,
can I buy a police badge? |
| 6. |
I am a law enforcement
officer, can I buy a badge for my family mambers? |
| 7. |
I would like a
badge to identify my profession, what can I do?
|
| 8. |
What do I do if
I do not want to process my credit card via the internet?
|
| 9. |
Do you offer quanity
discounts? |
| 10. |
I ordered a custom
badge, how long does it take to manufacture & ship?
|
| 11. |
I am a federal
employee and want a badge, what do I need? |
| 12. |
I ordered an accessory
item how long will it take.
|
| 13. |
How do I contact
EPoliceSupply.Com?
|
| 14. |
Our department
wants a custom center seal, what is the cost? |
| 15. |
If I buy a recessed
wallet with my order will it be cut for the badge I buy? |
| 16. |
I purchased a
Smith & Warren badge, now I want a wallet. Can I buy one? |
| 17. |
What if there
is a spelling error on the finished product? |
| 18. |
We want to buy
a badge for our police dogs, what do you sell?
|
| 19. |
How much do you
charge for shipping? |
| 20. |
I ordered a stock
badge and other products at the same time, how long will it take
to get our order? |
| |
|
| 1. |
What badges require department
ID's/Credientials |
| |
Some Examples Are: Police, Constable,
Judge, Sheriff, Corrections Officers, US Army (All Brances), Retired
Officers, Officers Wife's, Officer's Husbands, Officer' Parents,
State Troopers, Marshal, Coast Guard, Reserve Police, Highway
Patrol, US Marines, Auxiliary Police, Special Police, Probation
Officer and School Employees.
Back To Top |
| 2. |
What badges DO NOT require credentials?
|
| |
Some Examples Are: Fugutive Recovery, Emergency
Management, Forensic, Fireman, Private Detective, Coroner, Mayor,
Selectman, Concealed Weapon Permits, Dispatchers, EMT, Bail Enforcement,
Security, Asset Protection, City Inspectors, React Members, Loss
Prevention, Lawyers, Rescue, Building Inspectors, City Clerks,
Fire Rescue, Doctors, Notary Publics, Traffic Enforcement, Business
Owners, Search & Rescue, Civil Defense, First Aid, Volunteer
Fireman, Beach Guards, Crossing Guard, Paramedic, Special Services,
Fraud Investigator, CPA, Code Enforcement, Elevator Inspector,
Medical Toxicologist, Alarm Response Unit, Animal Rescue League
Officer, Ski Patrol.
Back To Top |
| 3. |
What identification do you require
for me to order a law enforcement badge? |
| |
We request that a Department ID be faxed to our
office to processing the order. The ID must bear the name of the
person we are shipping to. We reserve the right to contact the
department to verify employment. Please fax your ID to 866-9-BADGES
Back To Top |
| 4. |
I am a fireman, do I need to
supply my department ID? |
| |
We currently do not require an ID for fire departments,
EMT's, or any medical related fields.
Back To Top
|
| 5. |
I am a badge collector, can
I buy a police badge? |
| |
Sorry, we do not sell to police badge collectors
for security reasons.
Back To Top
|
| 6. |
I am a law enforcement officer,
can I buy a badge for my family mambers? |
| |
Yes you can. It is very common throughout the country
that officers purchase badges for their loved ones. We do require
an ID for any and all family badges just like our regular badges.
Back To Top
|
| 7. |
I would like a badge to identify
my profession, what can I do?
|
| |
We have made hundreds of personalized badges for
many different professions around the country. Be as creative
as you wish so long as it does not violate our policy. We have
sold hundreds of badges to lawyes, accountants and other professions.
Back To Top
|
| 8. |
What do I do if I do not want
to process my credit card via the internet?
|
| |
Please process your order on the internet, and
checking out. You can select I WILL CALL IN MY CREDIT CARD and
call us with your credit card number after making the order. Please
leave your credit card info on Extension 11.
Back To Top
|
| 9. |
Do you offer quanity discounts? |
| |
Yes we do. When ordering over 15 badges, we do
offer discounts. Please contact us via email or telephone, and
we can give you a quote.
Back To Top
|
| 10. |
I ordered a custom badge, how
long does it take to manufacture & ship?
|
| |
The manufacturing process for your custom designed
badge(s) usually takes 30 days for Smith & Warren to manufacturer.
Don't forget shipping can take up to one extra week, depending
on what part of the country you live in.
Back To Top
|
| 11. |
I am a federal employee and
want a badge, what do I need? |
| |
Most agencies we do not make badges for, like FBI,
DEA, CIA etc. There are a limited amount of agencies we can make
badges for but require an ID and a letter of authorization, and
they can't be shipped to a residential address. NO EXCEPTIONS
Back To Top
|
| 12. |
I ordered an accessory item
how long will it take.
|
| |
All items in the Smith & Warren catalog take
30 days to manufacturer. There are many items taht are SEMI-Custom
and take as little as 2 weeks. But if you ordered a badge and
a SEMI-CUSTOM item, they will hold your shipment until all items
are made.
Back To Top
|
| 13. |
How do I contact EPoliceSupply.Com?
|
| |
We prefer that you place orders through our Website
to ensure accuracy of the printing process. If you do not want
to order through the website you may call us 866-5-BADGES to place
your order, (10-2 EST M-F). If you call after these hours please
leave your phone number and one of our representatives will call
you during the next scheduled business day.
Back To Top
|
| 14. |
Our department wants a custom
center seal, what is the cost? |
| |
Custom center seals usually cost between $250 and
$300 as a one time die charge. If your department orders over
50 badges we will waive the center seal setup die charge.
Back To Top
|
| 15. |
If I buy a recessed wallet with
my order will it be cut for the badge I buy? |
| |
All wallets, ID cases and recessed belt badge holders
will be cut exaclty for your badge, as long as you buy it at the
same time.
Back To Top
|
| 16. |
I purchased a Smith & Warren
badge, now I want a wallet. Can I buy one? |
| |
Yes you can, but you will need to know the model
number of your badge. Enter the model number in the space provided
on the order form.
Back To Top
|
| 17. |
What if there is a spelling
error on the finished product? |
| |
Please make sure you spell correctly! The badge
will be made EXACTLY as you spell it when you enter your order.
If we made the error, we will replace your badge with a corrected
one at no charge upon receipt of the original incorrect badge.
Return shipping charges will be credited to your credit card.
Back To Top
|
| 18. |
We want to buy a badge for our
police dogs, what do you sell?
|
| |
Every badge we offer has an option to have a "dog
loop" put on. This is a special heavy loop ring that is used
to attach to dog collars.
Back To Top
|
| 19. |
How much do you charge for shipping? |
| |
The shipping fees are $8.95 for UPS ground, $15.94
for second day air in the continental 48 states. Additional shipping
charges will apply for Alaska, Hawaii, and international orders.
Back To Top
|
| 20. |
I ordered a stock badge and
other products at the same time, how long will it take to get our
order? |
| |
When we have a mixed order, we usually ship all
items at the same time, and many mixed orders will be delayed
until all items are available.
Back To Top
|